Privacy policy
Effective Date: 2015
Last Updated: 25th July, 2025
1. Information We Collect
- Personal details(name, conctact info, DOB, etc)
- Medical records and diagnostic reports
- Travel or ID documents(if needed)
2. How We Use Your Information
- Evaluate medical needs
- Recommend hospitals/specialists
- Arrange medical travel and follow-up
- Use anonymized data to improve care
3. Sharing of Information
With your permission, we may share your data with hospitals, doctors, and MHCL staff. We ensure your data is treated confidentially.
4. Data Retention
We store your data for one year, or longer if your treatment is ongoing.
5. Your Rights
- Access and correct your data
- Withdraw consent at any time
- Request deletion of your information
6. Security
We implement security safeguards to protect your information from unauthorized access or misuse.
7. Disclaimer
We strive to help you access the best care, but cannot guarantee outcomes or travel fitness. We are not liable for third-party provider decisions.
8. Contact Us
- Email: info@mediscopesgroup.com
- Phone: +254 727 999 933
- Website: www.mediscopesgroup.com